Dapol Gresley Coach LNER Teak 3rd 61628 DA2P-011-013

We deliver across the UK. Full details are in our Shipping Policy.

Mainland UK (England & Wales):

• Free Standard Delivery (3–5 working days) on orders over £75 (standard items only)
• Standard Delivery: £4.99 (3–5 working days)
• Orders under £75 may incur shipping charges between £4.99–£14.99, depending on the item type

Scotland & Northern Ireland:

• Standard Delivery: £14.99 (3–5 working days)
• The free delivery threshold and express delivery options are not available for these regions

We do not ship to PO Boxes or BFPO addresses, and international shipping is not currently available.

Dispatch Times:

We aim to dispatch all in-stock orders within 48 hours of payment confirmation (Monday–Friday). Items marked ‘Available to Order’ are ordered from our suppliers on your behalf and may take longer.

Restricted Items:

Aerosols & spray paints, fuels and lithium batteries (LiPo) are sent to mainland UK only, by Standard Delivery (2–4 working days) at £14.99, regardless of order value. They are not eligible for free delivery.

Returned Parcels:

If a parcel is returned to us because delivery couldn't be completed, you are responsible for the cost of sending it again.

Read our full Shipping Policy

To request a return, please contact us first at sales@accessmodels.co.uk or call 01636 673116, and we’ll send you a returns label. We will never refuse a valid return because it wasn’t approved in advance.

Changed your mind?
You can cancel within 14 days of receiving your order, for any reason. Tell us within 14 days (you can use our model cancellation form if you like), then send the item back within 14 days of telling us. We’ll send you a returns label and deduct its cost from your refund – we’ll tell you the cost first. If you cancel your whole order, we refund the price of the items and the standard delivery charge you paid (any extra paid for express delivery isn’t refunded). If you cancel only part of an order, delivery isn’t refunded. We don’t charge a restocking fee, but if an item has been handled more than is needed to inspect it – for example, a kit assembled, glued or painted, or an RC model or engine run or fuelled – we’ll deduct an amount for the loss in value rather than refuse the return. Aerosols, spray paints, fuels and LiPo batteries can be returned by specialist courier at your cost – we’ll advise you how.

Faulty, damaged or incorrect items
Your rights under the Consumer Rights Act 2015 apply: a full refund within 30 days of delivery; after that, a repair or replacement, or a price reduction or final refund if that fails. Faults that appear within 6 months are presumed to have been present on delivery, and you can make a claim up to 6 years after delivery (5 years in Scotland). We’ll send you a free returns label and refund the original delivery charge.

Refunds
Refunds go to your original payment method. For change-of-mind returns, we refund within 14 days of receiving the items back or of you giving us proof that you have sent them, whichever is sooner. For faulty items, we refund within 14 days of agreeing a refund. Your bank may take a further 3–5 business days.

Some sealed items can’t be returned once unsealed, and goodwill returns after 14 days are at our discretion. Read our full Returns & Refunds Policy