FAQs
Contact us at sales@accessmodels.co.uk for any other queries.
LOCAL & IN-STORE FAQs (Newark-on-Trent)
We are based at 43-45 Castlegate, Newark, NG241BE. In the centre of Newark-on-Trent and serve local customers as well as hobbyists across the UK through our online store.
Yes - we offer free click and collect,
customers in Newark-on-Trent can select this option at checkout or contact us before ordering to confirm.
Yes — Access Models supplies hobbyists in Newark-on-Trent with Warhammer, RC models, scale kits, model railway supplies, and hobby accessories.
There is plenty of parking in Newark, there is 1 hours free parking on the street outside our shop however this can often be busy.
Alternative parking below.
2 hours free parking:
Local Car Parks:
NCP Lombard St, Newark NG24 1XT
Riverside Car Park, Newark NG24 1DARiverside car park
Newark has a fantastic range of Local Cafes and Coffee Shops, here's a few of the ones just round the corner:
- Gannets, The View, Bowbridge Ln, Newark NG24 3XP
- Letsxcape Together Boardgame and Event Cafe
- The Governors House, 23-24 Stodman St, Newark NG24 1AW
Plus there are a wide range of local pubs and cafes in Newark town centre.
Product Information
Yes — we stock a wide range of Warhammer 40,000, Age of Sigmar, The Old World, plus paints, tools, and accessories for customers in Newark-on-Trent and the surrounding area.
Yes — we offer RC cars, trucks, tanks, spare parts, and upgrades, available for delivery to Newark-on-Trent.
Shipping
Yes — we ship orders across the UK, including Newark-on-Trent, Nottinghamshire, and nationwide. See out Shipping Policy for full details
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 3-5 business days to arrive. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Yes — once your order has been dispatched, tracking details will be provided where available.
PRODUCT & RETURNS FAQs
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Yes — all products sold by Access Models are genuine and New, we dont sell second hand, sourced from official distributors.
GIFT & BEGINNER FAQs
Yes — Access Models gift cards are available and make an ideal gift for Warhammer players, RC hobbyists, and modellers.
Popular gift options include:
- Model kits
- Hobby tools
- Paints and accessories
- Gift cards
Or see our blog to help guide you on Beginners Model Making
Beginners often start with:
- Entry-level plastic model kits
- Starter Warhammer sets
- Ready-to-build RC kits
Our team can help you choose the right starting point.
CONTACT & SUPPORT FAQs
Store opening hours
Monday CLOSED
Tuesday 10am-4pm
Wednesday 10am-4pm
Thursday 10am-4pm
Friday 10am-4pm
Saturday 10am-4pm
Sunday CLOSED
Yes — we’re happy to help with product questions after you’ve placed your order.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
